Privacy Policy
Effective Date: Sept 9th, 2021
Last Updated: 03/25/2026
1. Introduction
Welcome to PMBRCM (“Company,” “we,” “our,” or “us”).
We provide medical billing and revenue cycle management (RCM) services.
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information, including compliance with applicable telecommunications and privacy regulations.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
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Name
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Email address
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Phone number
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Business information
B. Healthcare & Billing Information
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Patient demographics (provided by clients)
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Insurance and claims data
C. Technical Data
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IP address
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Browser type
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Website usage data
3. How We Use Your Information
We use your information to:
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Provide medical billing and RCM services
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Communicate with clients and customers
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Send service-related notifications, including SMS messages
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Improve our website and services
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Comply with legal obligations
4. SMS Communications & Consent
By providing your phone number and opting in, you consent to receive SMS messages from PMBRCM, which may include:
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Appointment reminders
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Service notifications
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Customer support messages
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Promotional or informational messages
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying:
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STOP to cancel messages
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HELP for assistance
Example opt-in message:
“This is PMBRCM. We’d like to send you SMS messages about appointment reminders and service updates. Message frequency may vary. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time.”
5. How We Share Your Information
We may share your information with:
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Healthcare providers and clients (to perform services)
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Insurance companies and billing partners
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Service providers (e.g., IT, hosting, communications platforms like Zoom)
Important Notice:
We do NOT sell, rent, or share your personal information, including phone numbers, with third parties or affiliates for marketing or lead generation purposes.
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your information, including sensitive healthcare data.
7. Data Retention
We retain information only as long as necessary to:
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Provide services
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Comply with legal and regulatory requirements
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Resolve disputes
8. Your Privacy Rights
You may have the right to:
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Access your personal data
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Request corrections
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Request deletion (where applicable)
To make a request, contact us at: [info@pmbrcm.com]
9. Cookies and Tracking
We use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookies through your browser settings.
10. Third-Party Services
We may use third-party platforms (such as communication and messaging providers) to deliver our services. These providers are contractually obligated to protect your information.
11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
13. Contact Us
PMBRCM
Website: https://pmbrcm.com/
Email: [info@pmbrcm.com]
Phone: [206-249-0320]
14. Accessibility & Availability
This Privacy Policy is publicly accessible and linked from our website homepage to ensure transparency and compliance with messaging regulations.
